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Yoroi Community Manager / Product support
Hamilton, ON, Canada
Business Development Customer Service Education Facilities Manufacturing Full time

I am a servant leader who stabilizes processes, inspires individuals to align and achieve targets.

My passion lies with strong job relations as a cornerstone for operational performance enhancement. People are the drivers of business and I serve as a stabilizing coach to gain collaboration, influence alignment and drive positive change.
Through the development and execution of multiple lean methodologies, my teams learn the fundamentals needed to take control of their work areas to reduce waste and deliver resultsLi

Michael France | LinkedIn

Work Experience

Operational Leader
Catelli foods corp. Jan 2015 - Mar 2021

Production Manager (Sep 2019 – Apr 2021)

Tasked with ensuring optimal customer delivery while exceeding operational budget of $6+mil for a large portfolio of clients including Costco, Loblaws & Walmart. Held authority for setting and implementing strategy, developing teams, and driving positive change.

  • Designed and executed short and long-term strategies for optimum plant performance across 9 production lines, 5 direct reports and ~120 indirect reports
  • Participated as an active member of the HAACP team that delivered a BRC AA rating over 2 consecutive years
  • Lead the ramp up/launch of a new product & production line resulting in < 95% conformance, <85% OEE and $300K in yield savings
  • Implemented several initiatives that significantly improved staff morale, reduced turnover rate by <50% and drove accountability through coaching & servant leadership approach in a unionized environment
  • Drove process/scheduling re-engineering initiatives which enabled the business to take on additional capacity while reducing overhead costs

Continuous Improvement Manager (Jan 2018 – Sep 2019)

Operational Lead for a $10milion new product/production line capital project bringing a new product to the Canadian market

  • Implemented, communicated and enforced compliance to OSHA/BRC/CFIA regulatory requirements
  • Executed on site FAT/SAT inspections working onsite with vendors across Europe to ensure Canadian compliance for food manufacturing
  • Ensured that production cadence would optimize volume via scheduling, staffing & training
  • Trained & coached new/existing employees to play key roles during operational transition phases
  • Created, executed, measured and communicated all milestones to senior leadership in a clear and concise manner

Production Manager (Jan 2016 – Jan 2018)

Responsible for the operational sites PnL relating to Safety, Quality, Materials, Delivery, Sanitation, Operations

  • Raised training compliance by <35% for mandated models along with SPL for operational impacts
  • Achieved 95% customer fill rates through a revised robust scheduling method and review cadence
  • Coached supervisors in TPS methodology and execution of value stream mapping, standardized work, LPA’s, 5S, KanBan, SMED, TPM to effectively drive positive change

Dana holdings corp. Jun 2004 - Jan 2015

Dana Holding Corp. Oakville, ON                                                                                          2005 – 2015

A tier 1 automotive supplier for thermal products

Production Supervisor (Nov 2012 – Jan 2015)

Supervised 55 operators, team leaders, maintenance and quality assurance personnel in a highly regulated unionized environment

  • Recruited, hired and trained employees for new program launch over a 6-month period meeting APQP and PFEMA requirements
  • Reviewed and implemented procedures to close over 150 corrective action reports within one year to ensure compliance to corporate policy as well as local laws and regulations

Facilitator (Feb 2010 – Nov 2012)

Responsible for the training, developing and coaching of cross functional teams on the deployment of the Dana Operating system based on the Toyota Production System (TPS). Facility was honoured with global KPI award in 2012 for the most improved DOS composite score

  • Participated, led and facilitating 6 disciplines of TPS achieving master trainer designation by conducting workshops on VSM, TL, Std Wk, JBS, JR, TPM, Kanban, 5S

Lead Operator (2007 – 2010)

Operator (2005 - 2007)


Toyota Production System Master Trainer
BAMA Jan 2012 - Jan 2015

How much do you like Cardano (10 highest)


Twitter Username

Accepted Payment Methods

ADA, FIAT Currencies (USD, GBP, YEN, ...)